Here I am, telling, if ever proof were needed, the poor service offered by mobile operators to their customers, and specifically that of " 3.
The paradoxes and non-sense actions by the operator in question is really wasted!
But let the facts: In September
(late September) I expired credit card on which there was clearance of the "bill" mobile phone " 3 , diligent and respectful to you, to trot quietly the store where I signed the contract with the operator in question, and provides data on ease of new credit card, greetings, handshakes and everything ends there (so I thought).
In October, I receive a call from the manager in question, and the operator tells me that my credit card details are no longer valid because the same has expired; very gteltimente, I present the background operator of September as my visit to their shop (the shop concerned for the terms " 3 " Via Paolo Sarpi in Milan), and at understanding the possibility of errors, the data again declare my "new" paper credit. Think
end there?!? .... naive! The dullness and grigezza the blind (nearsighted is too little!) Bureaucracy "3" can hardly ended there, and in fact in December, ahead of Christmas and also on
S. Lucia, here is a letter of "3" where it says that I did bad, and that will not come if the details of the new credit card will be forced to interrempere phone service from them so generously allotted so far.
A bit 'worried, but confident in the ability to clarify the misunderstanding, I try to call the service clint to externalize my doubts, but in a jungle of pre-recorded answering the rocks that I can get, and receive the fax number (already mentioned in the reminder!) at which to send the data of the "new" credit card at this point, as far as body shop, hoping (I know now, I'm an incurable dreamer!) to end this chain of misunderstandings between me and my phone provider, sending the much longed FAX toll-free from their set, even for security that the communication reaches them, will send the same note, by two different operators service to send faxes, heartened by the success of the above items, I go back to the business before the holidays in December.
result?!? ..... Sunday, 11.12.2005 .... my phone is .... "Poof" .... died .... or better .... off .... call the service "3" ...... impossible ..... all operators are "currently" (currently the "moment" of the operator "3" is more than one hour and 23 minutes!) employed; sin specifying that if you call another number "3" as the service consists of the usual pre-recorded answering function normally!
What to do now? ..... I'll try to get a little 'less courteous ... my way to the store "3" Via Paolo Sarpi ..... I will let you know how things will go on ........
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