has a tragic service! (Ep. 2) 3 has a tragic
... is at times like this that, with regard to the events occurred, the discomfort dell'impavido squeezes the heart, like a besieging army, giving rise here and there outbreaks of despair.
says a Chinese proverb or so:
" if there is no remedy for grief? If there is no remedy for grief? "
... but in this case the narrowness dall'ineluttabilità not born of an event, or failure to occur, but the abyss of dementia encephalopathy (I apologize to the gentle family of cattle, referred to pure descriptive emphasis!) that the personnel operating for the telephone company that is worthy champion if not brilliant and amazing example and standard.
But I will let the facts speak
1 - End of September (rate credit card communicating the details of the new operator in question);
2 - Always at the end of September he was made the "Bills" (with their debit card) telephone traffic carried during the period from August to September;
3 - Too bad the procedures of paragraph "2" still have the old data online;
4 - When you arrive in mid-October the request to charge the credit card "old" bank (dare I say it correctly!) denies this charge as the paper has expired;
5 - The operator "3" accepts and considers operational and OK the new debit card (with respect to subsequent bills - like the ox spiegatomi on duty!), but bill close to the exchange of credit card, can not be reassigned to the new credit card, but worse than worse, leave reminders and requests for bank details to which, in my extreme ignorance (perhaps due to the fact that I have a terminal connected with the accounting applications of "3"!), I continue to respond promptly, providing data that I need.
6 - When at last I can talk to someone about "3" through the use of phone retailer "3" on Via Paolo Sarpi, who calls a secret and mysterious (and already because in the meantime if I call "3" from my phone I declare that the service is not running, if I call from a landline specifying requesting assistance the number for "offending" the operators are all busy and after an hour and a half passed to the receiver continues to be - but where the hell are they?!?! are making a game of polo in Rajasthan that?!? -), To which I was able to use only with a dry tone that was so inappropriate in a business with potential clients intent to do.
7 - Listen, listen, this was enough to talk to coach (in fact miss at least .... I think!) "X", by making an extra payment billing amount due, it seems that in the next commercial offering "3" will a crystal ball, where the user "3" will scrutinize the real desires and needs of the provider in question, as the brains who work there do not know how to write and send users (because they do not think I'm the only person in Italy to have a credit card that at one point of the year expires and is replaced!) things type:
"Dear Mr. XXXXX
Unfortunately for operational reasons (we are idiots but you better not say it explicitly and directly!, so we fear she understands anyway), the data of its new credit card, there were received in time for the automatic debiting of dd.mm.yyyy on its user telephone No. yyyyyyyyyyy, so we are forced to ask you to provide through a special call to our toll-free number xxxxxxxx, to pay the amount of that bill, as well as the data we require that you have already provided other information, without which the charge in question can not be done in separate from us.
Sincerely "
.... yes dear sirs ..... I have turned off the phone for two days because the" 3 hg ", it is unknown what is the logic, and worse than worse, it ignores the use of the Italian language to express any concept!
a proposal .... ..... ..... a few commercials and even less in courses at the CEPU ?!?!?
meditate ....... people meditate!
Wednesday, December 28, 2005
Monday, December 12, 2005
Quickbook 2009 License
service!
Here I am, telling, if ever proof were needed, the poor service offered by mobile operators to their customers, and specifically that of " 3.
The paradoxes and non-sense actions by the operator in question is really wasted!
But let the facts: In September
(late September) I expired credit card on which there was clearance of the "bill" mobile phone " 3 , diligent and respectful to you, to trot quietly the store where I signed the contract with the operator in question, and provides data on ease of new credit card, greetings, handshakes and everything ends there (so I thought).
In October, I receive a call from the manager in question, and the operator tells me that my credit card details are no longer valid because the same has expired; very gteltimente, I present the background operator of September as my visit to their shop (the shop concerned for the terms " 3 " Via Paolo Sarpi in Milan), and at understanding the possibility of errors, the data again declare my "new" paper credit. Think
end there?!? .... naive! The dullness and grigezza the blind (nearsighted is too little!) Bureaucracy "3" can hardly ended there, and in fact in December, ahead of Christmas and also on
S. Lucia, here is a letter of "3" where it says that I did bad, and that will not come if the details of the new credit card will be forced to interrempere phone service from them so generously allotted so far.
A bit 'worried, but confident in the ability to clarify the misunderstanding, I try to call the service clint to externalize my doubts, but in a jungle of pre-recorded answering the rocks that I can get, and receive the fax number (already mentioned in the reminder!) at which to send the data of the "new" credit card at this point, as far as body shop, hoping (I know now, I'm an incurable dreamer!) to end this chain of misunderstandings between me and my phone provider, sending the much longed FAX toll-free from their set, even for security that the communication reaches them, will send the same note, by two different operators service to send faxes, heartened by the success of the above items, I go back to the business before the holidays in December.
result?!? ..... Sunday, 11.12.2005 .... my phone is .... "Poof" .... died .... or better .... off .... call the service "3" ...... impossible ..... all operators are "currently" (currently the "moment" of the operator "3" is more than one hour and 23 minutes!) employed; sin specifying that if you call another number "3" as the service consists of the usual pre-recorded answering function normally!
What to do now? ..... I'll try to get a little 'less courteous ... my way to the store "3" Via Paolo Sarpi ..... I will let you know how things will go on ........
Here I am, telling, if ever proof were needed, the poor service offered by mobile operators to their customers, and specifically that of " 3.
The paradoxes and non-sense actions by the operator in question is really wasted!
But let the facts: In September
(late September) I expired credit card on which there was clearance of the "bill" mobile phone " 3 , diligent and respectful to you, to trot quietly the store where I signed the contract with the operator in question, and provides data on ease of new credit card, greetings, handshakes and everything ends there (so I thought).
In October, I receive a call from the manager in question, and the operator tells me that my credit card details are no longer valid because the same has expired; very gteltimente, I present the background operator of September as my visit to their shop (the shop concerned for the terms " 3 " Via Paolo Sarpi in Milan), and at understanding the possibility of errors, the data again declare my "new" paper credit. Think
end there?!? .... naive! The dullness and grigezza the blind (nearsighted is too little!) Bureaucracy "3" can hardly ended there, and in fact in December, ahead of Christmas and also on
S. Lucia, here is a letter of "3" where it says that I did bad, and that will not come if the details of the new credit card will be forced to interrempere phone service from them so generously allotted so far.
A bit 'worried, but confident in the ability to clarify the misunderstanding, I try to call the service clint to externalize my doubts, but in a jungle of pre-recorded answering the rocks that I can get, and receive the fax number (already mentioned in the reminder!) at which to send the data of the "new" credit card at this point, as far as body shop, hoping (I know now, I'm an incurable dreamer!) to end this chain of misunderstandings between me and my phone provider, sending the much longed FAX toll-free from their set, even for security that the communication reaches them, will send the same note, by two different operators service to send faxes, heartened by the success of the above items, I go back to the business before the holidays in December.
result?!? ..... Sunday, 11.12.2005 .... my phone is .... "Poof" .... died .... or better .... off .... call the service "3" ...... impossible ..... all operators are "currently" (currently the "moment" of the operator "3" is more than one hour and 23 minutes!) employed; sin specifying that if you call another number "3" as the service consists of the usual pre-recorded answering function normally!
What to do now? ..... I'll try to get a little 'less courteous ... my way to the store "3" Via Paolo Sarpi ..... I will let you know how things will go on ........
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